Post # 1
Okay, so I purchased my dress the last week of November on the Layaway program. On December 23rd (almost two weeks ago) I paid the dress off in full. Yesterday (Jan. 3rd) I had my dress picked up. Today I went to try it on and I was swimming in it!! I admit I have lost about 5 – 7 pounds since I first tried it on and may have even toned. I would like to go and exchange it for a size or so down. Same dress and the price of it hasn’t changed. Has anyone exchanged a dress at DB before? I hear the exchange policy is supposed to be 90 days from purchase date (would that be November or when I paid it off?) but I hear some brides run into problems.
Post # 3
I lost 30 pounds and they ordered me a new dress with no trouble at all. I just needed the receipt. They were so nice about it all. THEN, I had regret because the dress looked so different on me since I lost all the weight. They let me exchange the smaller dress for one that fit my “new” body. So, in total they have ordered me 3 dresses lol.
A word of advice though, if you run in to trouble, ask to speak to the manager. If they give you trouble, just go to a different Davids Bridal (but dont tell them you got turned away from another DB.) I ordered my final dress from a different Davids (because I was visiting relatives at the time) and they even let me order it without giving them my first dress (but smaller size) back. But, they did make sure I gave them the dress before they let me pick up my final dress though.
I think you will find it easy to exchange your dress. (Oh and I purchased my first dress in March and ordered the smaller size in October. Then ordered the 3rd and different style at the end of November.)
Post # 4
@sheepandbear: Wow that is amazing!! Thanks this helps a lot. I was really nervous that I would have to seriously alter my dress and it wouldn’t look right. It’s all lace! =)
Post # 5
I exchanged one of my bm dresses for a size smaller after my bm lost about 20 lbs. they wee fine about it as my original order hasn’t come in yet. I find davids bridal super helpful!
Post # 6
Thanks for the help Bees. I went in yesterday and they let me exchange my dress with no problem at all!