(Closed) Wondering why I can’t change my avatar?

posted 8 years ago in Weddingbee
Post # 3
Member
399 posts
Helper bee
  • Wedding: March 2012

that happened to me a couple days ago.. not sure why.. would love to know!

Post # 5
Member
543 posts
Busy bee
  • Wedding: October 2011

It’s cached in your cookies, most likely. Try deleting your cookies, reloading the page, and giving it a few days to figure itself all out. 

Post # 6
Member
543 posts
Busy bee
  • Wedding: October 2011

Also, what should your new photo be? I see you on the right wearing pink, your man on the left, and it appears you’re in front of a V shaped light background surrounded by trees or mountains or something.

Post # 7
Member
3871 posts
Honey bee
  • Wedding: November 1999

I had this problem about a month ago when I changed my avatar.  I did everything from making the file size smaller, to changing the type of file uploaded, I erased my cookies after each upload, I used different computers, tried using a mac and a pc,  I tried using a different browser, too, and nothing worked for me.  Finally I just gave up, I came back the next day and my new avatar was uploaded.  Maybe it takes a few hours to see the new one.  That’s what my guess would be. 

Post # 10
Member
7695 posts
Bumble Beekeeper
  • Wedding: August 2010

@lulucarmen: This happened to me the other day. Then I got on a day later and it was changed! Maybe it just is a little slow?

Post # 11
Member
3762 posts
Honey bee
  • Wedding: May 2010

I think there may be something a bit slow in the system.  I got stuck as well.  I think I ended up changing the file name (something completely different) and actually the file type .png versus .jgp and it eventually worked. 

Glad you got it figured  out!

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