Post # 1
There’s a woman who works in our office – she’s supposed to be my assistant, but literally since she’s arrived my workload has nigh on tripled. In all honesty she doesn’t know the job, and has no interest in listening, so half of the extra work I have to do is go through everything and re-check it and re-tell her how to do things – it’s really really tiring. Darling Husband has started to call me Polly as in Polly Parrot because I keep repeating myself.
Anyway I have been trying to give her a bit more responsibility to lessen my workload and in the hope that she will thrive with the extra responsibility. But all this has been to no avail. I am supposed to finish at 9pm every day. Since I have given her these responsibilites, after 4 weeks of me doing them WITH her to ensure she gets it, I have not left the office before 10:30pm because she balls everything up every time. If it’s the case I give her a job, have to spend 1/2 hour every time explaining what to do -again, leave her to it, only then have to spend 2 hours sorting things out, literally there is not need for her to be here. Around 4 hours of my day is dealing with her or sorting out her mess.
I’ve spoken to the boss twice about this and have sat down with the boss and the woman in question to try and sort things out, but literally we’re running round in circles. The work we do is crazy busy during these two months and reservations are coming in non-stop. It is literally too late to train anyone else now, but Boss has asked if I would be able to cope with everything myself. I think I would be able to because in honesty the time I spend sorting out her mess is time I could spend doing the job.
She also doesn’t stop gossiping – the boss has spoken to her about this and about keeping her voice down. She’s now mumbling and you have to go right up to her to hear what she’s saying – in other words she reacted like a teenager.
Literally at my wits-end. Boss wants to meet with me privately at the end of the week to discuss the situation, and I am under the impression this will decide if the woman keeps her job or not. She has been warned numerous times already, and yes I do feel bad about a mother loosing her job, but not as bad as I feel when I get home absolutely shattered, tense and wound up because of all the problems she creates.
What should I do? Should I say to my boss – get rid of her and just get a young kid who’se just finished University and is desperate to work to do transfers and the running up and down, keep this woman on because I feel bad she has a daugter in University. or some other solution that would just make everybody happy?
If I am being completely unreasonable – please tell me as well.
Post # 3
Wow I’m sorry you’re in this position! If I were you I would ask the boss to give this person ONE last chance, and if she doesn’t pick up her game then she will get replaced – espically since it’s not fair that you’re having to do extra work when your workload should be lessened with her around!
Good luck though!
Post # 4
I’ve just found out that she’s not been faxing reservations to all the hotels. Although I have been printing them off for her.
I have spent the morning, calling hotels and begging for rooms. This is a mess and I just want to cry.
Post # 5
Doing her job for her wont’ help her at all. She needs to grow up. Afterall, she has a kid in University, right?
Post # 6
You are not being unreasonable, and this woman deserves to lose her job. I bet there are plenty of people looking for work that would be more of an asset.
Post # 7
@Cariad: Wow. That is really bad. I think another sit down with the boss is needed. Hang in there!
She sounds useless.
Post # 8
I would go to your boss, and explain that she hasn’t been doing her job, and the slack falls to you. Let the boss decide what to do. It’s unfair for you to be doing the job of two people without the salary of both!
Post # 9
It soundsl ike she has had her chance to improve and has not made the necessary changes. In such a case, I think you are right to ask the boss to let her go and replace her with someone capable of doing the job. You should not feel bad for her situation as it is her responsibility to complete her tasks and if she can’t do that, she is not the person for this job. Also, it sounds like the problem has been discussed with her so it is not like she thinks she is doing an amazing job and then suddenly she is let go.
Post # 10
I’m on team Get-a-university-student. It seems like you’ve given her the benefit of the doubt a few too many times.
Post # 11
You are not responsible for this woman losing her job. She is a grown-up who has had plenty of chances and is not doing what she is told. It’s not your fault.
Post # 12
So after, yet another warning from the boss, and yet another fuck-up (I am waiting around now to hear from some hotels after a lot of begging on my behalf for 6 rooms she ‘forgot’ to enter for an arrival in 3 days, she will be asked to pack her desk this evening.
We don’t have anyone else in her place, but I think I’ll be OK, – it’s only 2 mad-crazy weeks and then I’ll be OK. Darling Husband has said that he’ll work overtime as well to help me keep up.
It is not enough of a word to describe how I feel.
Post # 13
@Cariad: Glad it worked out! There is nothing more frustrating than an incompetent employee!