(Closed) Worn down ring after a 'cleaning'

posted 4 years ago in Rings
Post # 2
Member
1009 posts
Bumble bee
  • Wedding: The Retreat at Bradley\'s Pond

Maybe the scratches were so bad on the bottom it took that much for them to buff it out? Did you leave it with them?

When we’ve gotten ours cleaned at our local jeweler they use the little pressure washer for my ring and band and the special cloth. I go to the gym several times a week but practically never wear my rings- I have a rubber one I use so there’s little damage to the bottom of mine and I don’t wear it to bed or the shower (not that those would scractch up a ring). 

They may try to charge you to add back metal to fill it out, but I’d push back that they changed your ring without asking/telling and that it doesn’t fit properly now. I assume the ring spins more due to the thin bottom?

Post # 3
Member
1806 posts
Buzzing bee

I definitely see it. I’ve not had this happen but it looks as if when they buffed any scratches out they did so too much and therefore took some of the metal with it. It looks as if you’ve had the ring for 20-30 years and the bottom has worn thin over time. Not cool. They’ll have to rectify the issue on their dime one way or another.

Post # 5
Member
1009 posts
Bumble bee
  • Wedding: The Retreat at Bradley\'s Pond

View original reply
iamali :  I would assume it would spin give how the shape is at the top and I agree with PP as it looks like you’ve had it for many years. That’s why I mentioned where/how I use mine cause everyone (gym friends) said that I would bend and desort mine quickly. I have very thin pave rings as well. 

Push it back on them with the 2 photos as samples that you are not pleased. You may have to send it off again but hopefully it’ll be fine. Fib a bit if you need to about the spinning as it really shouldn’t be doing that. Just make them fix it on their dime unless there is a seriously good reason it’s messed up. Even then I would have expected them to tell you during/after the process upon you receiving it. 

Post # 8
Member
1009 posts
Bumble bee
  • Wedding: The Retreat at Bradley\'s Pond

View original reply
iamali :  I would say exactly that – that it took a few days to notice and feel the difference. 

Post # 9
Member
502 posts
Busy bee

I think your a genius to take before pics. My ring is at the jewelers getting cleaned as we speak. =]

Post # 10
Member
5155 posts
Bee Keeper
  • Wedding: January 2010

For your ring, it looks like someone got a bit overzealous with polishing, and your ring will need at least a partial reshank of that bottom part. That is definitely not normal for buffing out a few scratches.

I can empathize, I am going through something similar with a ring (in my case, after I had a ring resized). I won’t get into the whole story, and I am waiting to hear back from them after sending an email this morning, but ultimately the “end result” on my ring is the same as yours in that while it did have a slight taper before it is is now noticeably thinner – even though I had initially wanted it sized DOWN and there was plenty of metal so as not to need to thin any out – and overall somewhat also somewhat wonky and crooked. Add on that I am also quite disappointed with how they have responded to the issue so far, seemingly blaming me for resizing it so often (and indicating I could either pay for a reshank or wear it as is until it breaks) but the fact is I only wanted them to resize it once; it is not my fault it took them more than one try! This is a place -with it’s own bench – I have dealt with often before with great experiences so I am pretty frustrated right now.

Mine will need a reshank and I have already been advised that would cost $800-900 CDN but mine is platinum – 9K should be much more affordable – and that is a larger piece than yours as well. But again, my position is definitely that should not be my cost to bear.

Good luck to you! Please update with how they respond.

Post # 12
Member
5155 posts
Bee Keeper
  • Wedding: January 2010

I hope you get the waiver 🙂

I got a call from one of them this morning. It was not a pleasant call at all (very upsetting for a few reasons) but they have offered to basically add in some extra metal with the laser welder (sort of like your first option I suppose). Not ideal as it still won’t correct some of the issues, but it will thicken it up so it is not so thin at least. I either give it to them to try this “rebuild” despite how I feel about this right now and it being clear that any future relationship with them is done once this is fixed, I wear it as is until it breaks, or I save up and get a half-shank somewhere else (but that will cost quite a bit that I don’t have right now so who knows when that might be). I won’t be able to take it back to them for over a week anyway so I have some time to decide what I want to do.

 

 

Post # 13
Member
44 posts
Newbee

I’ve worked in diamonds for years. Resizing a ring down (especially down) will never “make the gold wear away faster”. The second picture makes the band appear about 10-15 years older than the first picture, almost needing a reshanking, which is usually expensive if not covered by the warranty. Now sizing rings up (at most local Jewelers…sadly) will stretch your ring, thining the shank out. I don’t know what they’re trying to pull, but they need to reshank the band for free.

 

 

EDIT – I just noticed that your ring is 9k, which is even more reason it would be almost impossible to “wear down” quicker as it should be harder than most 14k rings. Also the price they’re charging you is simply outrageous for 9k gold. Seriously unheard of 

Post # 14
Member
5155 posts
Bee Keeper
  • Wedding: January 2010

View original reply
roseyflowercup :  Agreed, 9k is very hard so it does not make sense it would wear down that quickly unless OP is lifting weights (metal on metal) with it daily or something!

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