Worried about my ring

posted 6 months ago in Rings
Post # 16
Member
37 posts
Newbee

It is the same story that happens everyday……….

Post # 17
Member
44 posts
Newbee
  • Wedding: June 2007

They probably acted rude bc of liability but also bc you asked them to set a diamond you didn’t purchase from them into a setting that you didn’t purchase from them either. Setting a diamond into a simple prong setting can take 2 to 3 hours. It’s more complicated than most people realize, and each hour that it takes the jeweler to do this task, costs money for them. On that note, I read an article several months ago about jewelry store etiquette. It gave some very good advice. If one plans to ask a jeweler to have a diamond set into a ring when neither was purchased from that jeweler, then one must tread very carefully with the request and also offer to pay for the service. The article made many good points. I researched and found this article bc I planned to do the same thing as you, but decided against that idea after reading that article. Instead I called the jeweler and asked them if they’d set my diamond if I purchased a setting from them. They were happy to do it. No problem, and I’m pretty sure they didn’t make much money off the setting I purchased from them. In the end its the principle of the matter.

Post # 18
Member
44 posts
Newbee
  • Wedding: June 2007

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sappharina :  By The Way, I hope my comment didn’t sound judgemental. I can be a matter of fact type person most times. I’ve made a lot of mistakes with jewelers and have leaned a lot from those mistakes. Like going back to abusive jewelers. I can understand that. “Better the devil we know than the devil we don’t know” or so they saying goes..

Post # 24
Member
44 posts
Newbee
  • Wedding: June 2007

sandybeach :  Well that changes everything. If they advertise stone setting then all I can reason is that the saleswoman had a bug crawl up her butt and die. Lol. Just something my dad would say when someone was in a bad mood. And to answer your question about that being normal behavior. I would say overall no, but I have overheard or been the recipient of some pretty rude behavior. Just imagine a jewelry manager with a scowl on her face, walk right past you without a greeting (even know you greeted her) go to the cabinet, pull out the item and keep scowling as she talks to you and then gets abusive in a mental way. Yeah, these people exist. I have no idea how they keep their job. Also, yes you should definitely peak at the ring and bust out your loupe while you’re at it. I really encourage you to pick it up with hubby though bc once it leaves the store it’s your word against theirs if anything is amiss. Always make sure it’s still your diamond too. Sometimes they get mixed up by accident and not intensionally. Best of luck.

Post # 26
Member
2 posts
Wannabee

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sandybeach :  happy anniversary! Do we get to see a pic of the new ring? 

Post # 27
Member
1682 posts
Bumble bee

 

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sandybeach :  oh, I don’t think this is about manners on their part, they were trying to make a sale.  They told him it was fake and that it might break to see if he would buy a diamond from them.  “We don’t have a diamond tester.”. Please.  It was a stupid plan on their part to think your husband would fall for it.  My concern would be that a place like that would swap out a diamond and replace it with something of lower quality or fake altogether.  I hope you bought a certified lab diamond with an I’d number laser etched into the stone so you can check that it’s the diamond you paid for.

Post # 28
Member
477 posts
Helper bee

I can’t believe they said that to you, I would have not purchased from them.

I got my lab diamond and sent it to another store to make the setting. They didn’t say anything like that, they were super nice and even told me my diamond was beautiful!

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