(Closed) Worst dining experience, ever.

posted 6 years ago in The Lounge
Post # 3
Member
1109 posts
Bumble bee
  • Wedding: September 2012

I wouldnt have left anything.  On top of that, I would have definitely told a manager.

Post # 4
Member
5296 posts
Bee Keeper
  • Wedding: January 1993

I wouldn’t have left a tip at all and probably would have pointed out to a manager that you saw him several times texting/on his phone – I bet that’s something they’d want to know!

 

We had one bad experience at a bowling alley. They kept trying to get us to order food, we could only ask ‘our’ server for shoes/new game/paying – even though other people were standing there and our server was off elsewhere (so they would make us stand around and wait for her, instead of helping us). Then the bill came and it had a tip line on it. We have never tipped at a bowling alley before (we never eat at them) and they did not convince us to start.

Post # 6
Member
5475 posts
Bee Keeper
  • Wedding: August 2012

It was more than nice of you to leave any tip, since service staff usually pay taxes on their total sales as well as tip out to the bartender, host/hostess, and bus boys.  That said, in your situation, I would not have left a tip (and coming from me that is pretty harsh)…

I’d call back to that location and ask to talk to a manager.  Explain to them that your expectations were not met, and point out what could have gone better.  Maybe this kid is new, maybe he doesn’t care about his job.  Who knows.  You wouldn’t want future diners to have your experience, and the only way the management will know about his behavior is if someone tells them.

Post # 7
Member
5296 posts
Bee Keeper
  • Wedding: January 1993

@allyfally:  neither had we! It was mostly for the food – but she brought us our shoes, too. Very weird – cause they had them at the counter, but wouldn’t just hand them to us! We had to go sit at our alley and then wait a good 5 minutes for the shoes to be brought over before we could play. So silly!

Plus it was about 3x more expensive than the other alley in town (this one was just right by my apt)…..so we never went back!

Post # 8
Member
1278 posts
Bumble bee

I would leave a review about it at yelp.com or something like that.  I know most places check their reviews and they are very important to them.  Chances are good that the manager will see it and do something about it.  And with yelp, you can always update or change your reviews too.

I also hate confrontation, so I prefer the online way, but if you have the guts, call the manager yourself.

Post # 9
Member
11272 posts
Sugar Beekeeper
  • Wedding: April 2012

@allyfally:  wow, that sucks.  if i were you, i would have said something to the manager.  how else are they supposed to know?  that guy should not be serving guests.  servers like that who are completely unattentive are only there to “go through the motions” and get a paycheck at the end of the week.  they should not be representing that restaurant or any restaurant. 

Post # 10
Member
3182 posts
Sugar bee
  • Wedding: May 2012

@allyfally:  Which location was this?  I’ve never really been a big fan of Applebees. I probably wouldn’t have said anything either.

Post # 12
Member
4275 posts
Honey bee
  • Wedding: April 2012

Oh wow! I have a really bad one. I won’t say the company’s name…it is not a very well know one and is attached to a outdoors sporting goods store.I went with husband and our friends a couple years ago and have not been back since. This is long…

First off… we waited 4 1/2 hours to be seated. So we all hung out at the bar and got drunk on empty stomachs.

We get seated and order our meals. They bring us our salads. Friend told the waiter, “Hunny, I ordered a soup…” He snapped, “It is coming, calm down.” Her mouth dropped!

Our meals come after a good hour…well mine does anyway. I sit there and wait to eat until they tell me to go ahead. My meal was fine. Although it was not great either.

Everyone else gets their food, their baked potatoes are hard as rocks. The guys start throwing them at each other and laughing. One girl’s rice tasted like dirt, the others were cold. One guy’s chicken was raw.

I had enough and asked for the manager. I told him about the wait, that our food was foul and the waiter was rude to my friend. He comped our $300 ticket. I have never had to complain to a manager before, ever.

We still tell our friend “Calm Down!” as an inside joke too.

 

Post # 13
Member
1281 posts
Bumble bee
  • Wedding: May 2013

One time about a year ago, Fiance and I took our daughters to Applebees for a late lunch around 3pm on a Saturday.  I was listening to the music they were playing in the background when I heard the song “I wanna sex you up” by Color Me Badd (I think?) Seriously.  3pm at a family restaurant.  I wrote an email saying that I’m not a prude and would have enjoyed hearing the song at night when it was just Fiance and I.  They never emailed or called me back..

Post # 14
Member
786 posts
Busy bee
  • Wedding: September 2014

@allyfally: I went to an Applebess recently with my parents and Fiance and had awful service too, very similar to yours.  I told the manager about how unhappy we were and he refunded the whole meal, even after we payed our waitress who conveniently decided to show up after we asked for a manager.  You are far more generous than I was!

Post # 15
Member
3773 posts
Honey bee
  • Wedding: December 1999

@Cady:  Wow, I am not sure I would have waited for 4.5 hour and expected much. Granted I would never wait that long.

Post # 16
Member
3583 posts
Sugar bee
  • Wedding: August 2012

YELP that ish!!  The manager will likely invite you back as a ‘VIP’, it happens to me often (not shitty service, managers trying to convinve you that their restaurants don’t suck by throwing free food/better tables at you).

@Cady:  4 1/2 hours to be seated?!?!  Please tell me where this place is.  That’s ridic!

@rubybride718:  Do you know the really annoying poppy/techno song ‘Don’t want no short d*** man’ from the 90’s?  THAT was playing at my favorite taco truck the other weekend and there had to be at least 4 kids waiting with their parents.  Jaw dropper.

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