Would this be a venue deal breaker?

posted 3 months ago in Engagement
Post # 2
10544 posts
Sugar Beekeeper
  • Wedding: August 2016

Yup. If a venue is this much of a headache just to get a tour I wouldn’t bother and just move on.

Post # 3
515 posts
Busy bee
  • Wedding: June 2021

That’s very bizarre tbh. Most venues that operate as wedding venues do the bulk of their tours and such on weekends I thought? I guess if it’s not primarily a wedding venue and is closed on weekends that might explain it but still.

If I had other options in the area it might be a dealbreaker. If this is joe they treat when trying to get your business, how will you be treated when they have have your money firmly in hand? This is like the courtship of your relationship with them…

Did she ever explain why another viewing couldn’t take place on the weekends between now and the 22nd?

Ultimately if I were you I would proceed with looking at other venues. If you find a great one affordable with good customer service, take it. If it turns out there’s not a lot in your area you can revisit this place at the end of the month. 

Post # 5
7810 posts
Bumble Beekeeper

Is this venue having events at the moment given the pandemic? If not, they may be operating with limited staff and limited hours.

If they are ‘business as usual’ I’d check out my other options. 

Post # 6
515 posts
Busy bee
  • Wedding: June 2021

View original reply
@lalita:  No, personally I would just look for other venues and this one in your back pocket in case all other venues are too expensive/just as bad/ugly etc. Basiclly keep this as a “break in case of emergency” venue since it’s nice enough and affordable. But I wouldn’t go begging for a tour again, if they don’t want your business they won’t have it. 

Post # 7
136 posts
Blushing bee

Nope.  Move on.  Her JOB is to accomodate YOU.  Seems as if you are having this much trouble (caused by her) just to see the venue, think about how “great” she would be to work with, planning your actual wedding. 

Dump it!!

Post # 8
7337 posts
Busy Beekeeper
  • Wedding: September 2012

If you get a bad vibe, and it’s this hard to get a tour, just move on.

However, I will say that it’s not uncommon for venues to NOT do tours on weekends…because they’re usually hosting weddings. 😉 Now obviously with Covid and lots of events being postponed they should have a lot more available weekends but a general rule of thumb is that during wedding season venue tours usually don’t happen when a wedding is going on. 

Post # 9
2154 posts
Buzzing bee
  • Wedding: City, State

I would just let that request for a post-22nd meeting go. If you tour a couple other venues and don’t like them as much, you can circle back around at another time. 

Post # 10
2971 posts
Sugar bee

View original reply
@starfish0116:  I disagree with this. When I worked at a wedding venue we encouraged tours on wedding days so the couple could see how it looks all set up/decked out. We scheduled them during the time where set up was complete but the event had not started so they could see everything. If they couldn’t make that window, we still allowed them to come with the understanding that they could not go inside the event space, only peek in from the doorway.

OP: I would be hesitant as well. This isn’t a good way to conduct business. When is your wedding going to take place?

Post # 11
196 posts
Blushing bee
  • Wedding: June 2017

I emailed and called over 50 venues this past week as my sister was desperately searching for a venue for summer 2021. Literally only one of those was responsive (sort of), and it took 6 emails to even schedule a call with them. I’ve been told several times this week that due to the covid cancellations/ changes/ restrictions that the coordinators of these venues are completely overwhelmed at this time as their workload is off the charts right now. 

Bs patient, book a tour and take it from there. 

Post # 12
1166 posts
Bumble bee
  • Wedding: September 2016

I might not write them off completly … but I would def look for other venues and explore my other options before trying to see this one… who knows you might find a venue you love and in your budget that are easier to work with!

Post # 13
45 posts
  • Wedding: Agoura, California

I wouldn’t write them off just yet. Keep them on your list just in case.

In compliance with the Covid-19 mandate, a lot of venues are temporarily closed, aren’t able to work from home, or busy rescheduling other postponed/canceled events. My cousin’s venue told her that they’re committed to accommodating their booked brides first, since they’re contractually guaranteed a new date for up to a year of their original wedding date. 


Post # 14
4093 posts
Honey bee
  • Wedding: October 2015

View original reply
@lalita:  Giving this coordinator the benefit of the doubt, she may be overwhelmed due to added stress of Covid and rescheduling hundreds of weddings. Keep it in your back pocket. Set another appointment, but also tour other venues.

If she continues to give you flaky vibes, is hard to nail down, or you don’t feel comfortable, don’t go with them.

When we were planning our wedding, my dream photographer was an absolute nightmare to get a response from. We were happy to splurge on her and inquired about her most expensive package, inquired at a comfortable time in the distance, etc and she just took FOREVER to respond to an email, required numerous follow-ups, until I finally just stopped trying. She ended up emailing me six months later (well after we had booked all other vendors) to see if I was still interested. I gave her a polite, but very curt, no thank you. 

I will say, having to deal with a flaky, hard to reach vendor leading up to your wedding is just going to give you more anxiety and things to worry about. I’d personally go with someone who seemed excited to be working with you and made themselves available. 

Post # 15
4211 posts
Honey bee
  • Wedding: April 2016 - Manhattan, NY

View original reply
@lalita:  All of the flakiness would leave a pretty bad taste in my mouth, as to me, this is foreshadowing what working with them would be like when it comes to the wedding. And maybe that wouldn’t be the case, but that would be my assumption going in. I’d keep this venue in your back pocket but continue to look for something else, but if you do decide to continue pursing them, then I’d hope for the best but prepare for the worst. 

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