(Closed) Would you ask the jeweler to remake this ring?

posted 4 years ago in Rings
Post # 2
954 posts
Busy bee

You wanted a knife edge setting and claw prongs…I would return it and ask the jeweler to correct it.

Post # 3
635 posts
Busy bee
  • Wedding: June 2018

Be difficult, otherwise you’ll be settling.

Post # 4
161 posts
Blushing bee
  • Wedding: May 2018

I would try it on and then say if you would prefer it a bit thinner/daintier.  It won’t be a huge amount of work to correct that I wouldn’t imagine and you want it to be perfect!

I can’t really see the prongs on your ring- are they not claws. I would also ask for them to be corrected to what you asked for as that would drive me mad.

Post # 5
345 posts
Helper bee

HOLY MOLY! Absolutely YES!! That is nothing like you asked! You wanted knife edge 6 prong, I would have flipped. You are wearing this forever! Do NOT settle!! I would explain there was a serious miscommunication on the engagement ring. Im very emphatic about this because the prongs are the most important feature for me on the ring I asked for, it would ruin it for me if they were wrong.

Post # 6
2778 posts
Sugar bee
  • Wedding: November 2016

You didn’t get what you asked and are paying for as originally agreed to. 

Ask it to be correct. Be very specific. Don’t settle.

Post # 7
1143 posts
Bumble bee

You sought out someone to provide you a service.  you gave instructions for what you wanted.  You’re paying this person to provide the service that you requested and gave instruction for.  You should have what you want.  You should definitely have the jeweler fix it.  

I also wanted claw prongs b ut my fiance didn’t pay attention to the 2903573497530 times I said that I wanted claw prongs and I wound up with round prongs.  Since it wasn’t the jeweler’s mistake, I couldn’t do anything about it.  The ring is gorgeous and regardless of the prongs, I’m constantly swooning over it but, had I been the one to give the instructions and the ring still came out with round prongs, I would ahve definitely asked for it to be fixed.  You’ll be releived in the long run.

Post # 8
2618 posts
Sugar bee

Ask him to redo the prongs! 

Post # 9
221 posts
Helper bee
  • Wedding: January 2019

Oh no! Thas not what you wanted at all. How did this happen did he send you any cads?  Did you approve anytJing?  It doesn’t even look like the second ring. I feel like he just took any setting he had laying around and mounted your stone

Post # 10
4509 posts
Honey bee
  • Wedding: September 2017

I’d ask him to remake the ring. It is entirely wrong.


Post # 11
1415 posts
Bumble bee

It’s totally not what you wanted, definitely ask to get it redone 

Post # 12
3014 posts
Sugar bee

I had something similar happen to me. I ordered one setting for my diamond and when we picked up the ring it was another broader setting. What had happened was that they hadn’t been able to get hold of the setting I wanted so they just put my diamond in another setting and hoped that I would be okay with it. They even looked blank when I explained that it was the wrong setting.

After this the trust was gone. I got my diamond back and went to another jeweller and had a setting made just as I wanted it. I suggest that unless your jeweller apologizes profusely and bends over backwards to please you that you do the same.

Post # 14
2461 posts
Buzzing bee

View original reply
gingerhope :  I sure would! It’s not what you previously discussed. 

Post # 15
352 posts
Helper bee
  • Wedding: August 2006

I think its gorgeous but its not what you wanted, i would tell him. I think 6 claws would better protect your ring from chips and such. 

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