(Closed) Would you go back to the same jeweler…? (pic heavy)

posted 5 years ago in Rings
Post # 4
Member
1748 posts
Bumble bee
  • Wedding: May 2013

If you’re unhappy with the results, you should definitely go back. How long ago did you pick up the ring? Also, by no means do I look at your ring and think it looks cheap or that it came from a candy machine.

Post # 5
Member
1915 posts
Buzzing bee
  • Wedding: September 2014 - Dallas, TX

Definitely go back! That would bother me too. I love the new ring – definitely takes the best from the two original rings.

Post # 6
Member
287 posts
Helper bee
  • Wedding: May 2010

First off, I am very sorry you are going through this! I dealt with a similar situation. I had a custom setting made at a reputable local jeweler and it was pretty but there were several issues with it that started to drive me crazy; the halo was uneven, the band was thinner on one side and was off center, etc. And I lost a few stones within a few months. So I took it back to the jeweler and explained my concerns. The owner looked at it, said he agreed with my assessment, and would remake it using their “master” bench in LA. So after 8 weeks of being without my ring, I went to pick up the remade version and it was worse than the original. And the design was very different! They assured me it would be identical, the issues would just be fixed. Well, all this being said I should have gone with my gut, which was if they can’t do it right the first time, I should not trust them to make it again. So I received a full refund and was left without a setting. After months of research and searching, I found a beautiful designer setting that left nothing to chance. I am very happy now. I think you should follow your gut here, they did not do it correctly, and you should not trust them to try again. Ask for a refund and take the ring somewhere else after you have done some research. Good luck!

Post # 8
Member
12248 posts
Sugar Beekeeper
  • Wedding: May 2013

I can’t see the issue… But if can, I would get a quote from another jeweler to fix it!

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