Post # 1
Last night I went to grab some groceries at a big box store and I asked the cashier to put half on my debit card and have in cash…Somewhere during this transaction she put in that I had given her $70 in cash when I only gave her $45.
She looked at me and said “ok so you’re putting $1.65 on your debit”
I hestitated said I was confused. And she insisted “please insert your card.”
So I walked out with $26.65 worth of free groceries.
Now I may have done the wrong thing by not saying anything but my reasoning was…
1) we’re broke and saving for a wedding. turns out our budget was off by about 4k :S
2) The cashier made the mistake
3) It’s a multi-billion dollar corporation and they won’t miss the $26.65
My fiancee said he felt bad because the cashier might get in trouble. I figure she might get in a bit of trouble but probably nothing extreme…maybe I have no conscience…
If this was a small mom&pop business I would 100% have told the cashier about her error.
So I ask you, would you tell the cashier that she made an error in my position?
Post # 3
I always, always, always tell them. It’s dishonest not to. In some stores, that $26.65 gets taken off her paycheque, and if she’s working retail, she’s hurting just as much for money as you are.
Post # 4
@kittyface: I don’t know about that. I’ve worked in several retail stores and even in grocery stores and they are not allowed to take money off of your paycheque for errors like that.
Maybe it’s just in Canada but i’m pretty sure that’s 100% not allowed.
Post # 5
I would have, because I’ve been a cashier and haing $26 missing in your drawer is SERIOUS, big companies are a lot more likely to have policies that come down hard on the cashier for something like this rather than at a mom and pop store. Yes, it was her mistake, but the fact that I knew about it and kept my mouth shut, possibly causing someone to lose their job so I could keep an extra $26…that just wouldn’t sit right with me. I’m not trying to make you feel bad, just coming from a former cashier’s perspective here. Most places give them a couple chances though, hopefully that’s the case at her job, but it being over $20 makes it a bigger deal.
Post # 6
@bretonvirgniia: I’m also in Canada and have had it happen when I worked in retail.
Post # 7
@Wonderstruck: she won’t lose her job over $26 i’m sure.
Post # 8
Being more than $5 off in your drawer got people written up at the store I was a cashier at so you bet I would tell them that it wasn’t right. And as a pp said, a big store is much less likely to be umderstanding and just fire someone for being off by that much.
Post # 9
If it were a multi-billion dollar corporation, I probably wouldn’t. A few bucks isn’t going to make or break that kind of company and the cashier (hopefully) won’t get in bother. If I thought they were going to get the sack for it I’d tell.
If it were a small family business, I would definitely tell them. Even if it were only a little. I certainly don’t blame you for keeping your mouth shut.
Post # 10
Since it was cash that she said she took, but didn’t I would definitely tell her. When the register comes up short by that amount of cash, it could look like she stole the 26 from the register and that could potentially cost her the job (worst case scenario for her).
CC transactions aren’t quite as big a issue in my mind as it doesn’t look like cash has been taken out of the register, but if I caught it at the register I’d let the cashier know.
Post # 11
- Wedding: August 2013 - Brookfield Zoo
I’m bad………. I wouldn’t 😡 Alternatively, I know Fiance wouldn’t hesitate to speak up 100% of the time.
Post # 12
@bretonvirgniia: How do you know she won’t lose her job? Is it really your place to decide that?
I understand you have struggles. But EVERYONE has struggles. Yours are NOT more important than hers are.
Post # 13
I get ripped off and overcharged for enough in life that i wouldn’t think to ever tell someone if they undercharged me.
Post # 14
I would because I’d feel guilty. I’ve been a receptionist at a spa an coming in under was a pretty big deal. If you don’t feel bad that’s fine, but don’t try to justify it by assuming it’s not a big deal.
Post # 15
@bretonvirgniia: If she was new and on probation it could. If she’s had other recent issues it could as well.