- 8 years ago
- Wedding: November 2010
So we have spent so many months trying to figure out where we want to have our wedding, we’ve visited tons of places and called even more places. I finally find a place that I’m like dead set on, the FH loves it too. After a few days of waiting we FINALLY were contacted by the person in charge of events. The conversation did not go anything like I could have imagined. I’ll start off by saying it was soooo loud in the background I could barely understand what this woman was saying or asking. Ontop of that she didn’t speak very loudly so I had to ask her to repeat herself when she said who she was. I explained nicely “Oh I’m sorry, it’s just very loud where you are and I can hardly hear you.” and she’s like “Um alright. Soo you called? What is it you need to know?” ……..*deep breathe* EXCUUUUUSE ME??? Aren’t you supposed to be the person brides to be and anyone else wanting to have an event at your establishment, go to?? Yes, so I’m terrible sorry I caused you an inconvience! But I digress. Back to the story I was caught off guard and didn’t exactly know how to react to that. Not to give out Too Much Information but I’m on my period AND incredibly stressed over picking a place because our relatives really need to know details (it’s partly a destination wedding). So I kept my cool maybe only getting a little stern a few times because she was NO HELP. She kept saying “Soooo..?” “Uh ok annnd?” WHICH I F***IN hate!!! She talked to me like I was some peon or better yet like I was a child and I had no business considering having my wedding at their venue. The whole conversation was unprofessional on her part. I asked when we should make an appointment to come down there and she said “Uhh well just come down when you want. You don’t need to make an appointment, you can take a look at the place for yourselves.” WOW. Alright so at that point I had to end the conversation before I ripped her a new one.
After I hung up the phone, FH was asking me “what was that about?!” “are you ok?!” and I couldn’t even say anything because I knew I would break down…of course when I finally spoke I did break down. It was so upsetting to me because I was already emotional that evening and stressed and I thought for sure this would be THEE PLACE for us but all of a sudden I was back at square one. So I reopened the email I got about a day before she called me. It was an email from another staff member sort of answering my questions about having our wedding there. He wasn’t very helpful but insisted I contact Mrs. **** Gallant. Here is an excerpt from the email.
We are expecting between 15 and 20 guests:
Great, with your quest list in mind in mind, I think the Sala Del Rey room would be a good match. This room is private. It is serviced and operated by the restaurant.
My husband is a Marine so we are wondering if you offer military discounts:
We offer you a great value 365 days a year so with that in mind, we do not have military discounts I am sorry to say.
Could you send me a package of prices?
We would love to share our information with you. Please feel free to contact Mrs. **** Gallant at (619) 557-944X ext 210 for more information about this room and menus. It is location on the second floor and can accommodate up to 28pp for a private event. To get information about ceremony locations within the park, please call The City of San Diego at (619) 235-1100 or 235-1169.
Can we just come down there this weekend to look at the place and speak to someone or do we need an appointment?
I really would suggest an appointment since weekends tend to be very busy in the park. Please have a great day and thank you for considering The ***** for your special day.
So that’s interesting considering, he told me I could go to her for ANY INFORMATION I NEEDED. He also said I should make an appointment. She didn’t give me any information except what I already knew (I knew about the room they thought would be best for us) and she said I didn’t need an appointment. Things that were the exact opposite of what I expected to hear. I got the impression because we are having a small wedding and it’s military, she was kind of against that. Maybe it’s because I’m 24 and as far as I know my voice doesn’t sound very young but maybe she has some age issue. Whatever it is there is NO REASON AT ALL to speak to me the way she did. I don’t care if she was having a bad day or it was busy, if that was the case then she should have waited to call me at a better time when she was more composed. I don’t know what to do now because this place is soo pretty from pictures online (and the brief time I saw it in person from a distance)but she is the only person we have to deal with and I do not want to deal with her.
So I need more suggestions again on wedding venues in San Diego. If anyone has any I’d really appreciate it. Thanks girls.