Member- SouthernTulip
- 8 years ago
- Wedding: October 2010
So I ordered the 36 piece set of the floating candle holders (12 sets of 3 different sized cylinders) on Tuesday. I received them yesterday (regular shipping for them) and only one was broken (totally freak thing in the very middle of the well cusioned box). I really thought they were going to be a pain about me getting a refund for the one cylinder, nope they were awesome! I called this morning and told them about it and they said no problem that a replacement will be in on the fedex truck today and delivered on Monday (I didn’t even have to return the shards to “prove” it was broken). So easy! The glass cylinders are Libbey glass by the way.
Awesome experience, great quality, wonderful customer service, and unbeatable prices. I super suggest them to anyone looking for candles, cylinders, vases, etc!
