(Closed) WWYD – Cake Disaster

posted 8 years ago in Food
Post # 62
542 posts
Busy bee
  • Wedding: August 2013

Wow — I am SO sorry. There is nothing in your paperwork that would justify what they did. They would have been better off refunding your money in time for you to get a supermarket cake.

I am glad you had an amazing wedding, despite this terrible vendor who should NOT be in the wedding business… or any business.

Post # 63
894 posts
Busy bee
  • Wedding: August 2012

1st of all Congratulations on your marriage! 

I would definitely ask for my money back. Your insipiration photo and what you received look nothing a like and for that lady to take your payment is horrible. She probably didn’t stick around either because she knew she messed up.

We had a cake disaster too but we got it at a super cheap price from a “friendor” and didn’t have it in me to complain. I was exhausted.


Post # 64
6255 posts
Bee Keeper
  • Wedding: March 2014

PLEASE send this to Cake Wrecks!

Also, name and shame. Other brides don’t deserve to have this happen to them!

Post # 65
2432 posts
Buzzing bee
  • Wedding: June 2009

WOW. That is horrible. I’m wondering if perhaps the original baker fell ill, had a family emergency.. something, anything, to indicate that she asked someone else to make your cake?

Definitely ask for an explanation. I’m glad your day-of coordinator stepped in immediately to somewhat solve the issue. 

Waiting to her what she claims caused the huge misunderstanding!

Post # 66
319 posts
Helper bee
  • Wedding: December 2012

I read in a previous post that you mentioned your cake lady was going to “surprise you” for your top and bottom tier?  I AM NOT SAYING WHAT SHE DID WAS GOOD, but only wondering if this will be something she uses against you?  Did you change your mind after that post and give her your drawing with specific instructions?  Either way, having styrofoam when NOT discussing it, is not what I would consider a surpise.  I was just wondering if your cake plans changed after that previous post.  Hope everything goes well when you speak with her.  I’m very interested in her justification.  Secretly, I hope it’s true what one of the bees said about there maybing being an accident that morning and this was the best they could do under the circumstances.  It would still suck, but be more understanble.  CONGRATS ON THE WEDDING! I’m glad everything else went perfect =)

Post # 68
3679 posts
Sugar bee
  • Wedding: August 2013

This is totally unbelievable! (And unacceptable!)

Maybe you should forward her the link to this thread…..she can see what other people *really* think of that cake.

Post # 69
2022 posts
Buzzing bee
  • Wedding: May 2013

I really dont know how/why she is proud of that particular creation. 

I’m sorry that you had to go through with this.  I would be pretty upset still, too!

Post # 70
1826 posts
Buzzing bee
  • Wedding: September 2012

View original reply
@kimberlyr22:  this whole thing is horrifying!!

i know you said shes a very nice lady, but if she is DEFENDING this rather than apologizing and giving you a full refund, you need to take more extreme measures!

seriously, though- small claims court might be a good idea

Post # 71
1156 posts
Bumble bee
  • Wedding: April 2013

Wow,she should be ashamed of herself.I thought for sure that she would offer you a full refund.I would Definitly sue her in small claims court.How much was the cake? If you don’t mind me asking.

Post # 72
846 posts
Busy bee
  • Wedding: August 2013

wow, what a nightmare! i would definitely be asking for a refund!

Post # 73
663 posts
Busy bee
  • Wedding: June 2017 - Vegas Wedings

Do you have any friends or family who are lawyers? Id stop talking to her and have a professional mail her something with letterhead on it. Its absurd that she’s trying to offer you credit.

Post # 75
1709 posts
Bumble bee
  • Wedding: May 2013 - Walt Disney World

View original reply
@kimberlyr22:  Omg, she charged you $400 for something that was almost all styrofoam?!  That’s ridiculous!  I really hope you get this resolved, even if it means getting your Brother-In-Law in the mix.  She should be apologizing profusely to you for presenting a cake like that.  I agree with another poster that recommended a negative review of her work.  🙁  I’m sorry that this happened to you, but tons of congrats for your big day!

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