(Closed) WWYD Photographer “lost” our photos!

posted 10 years ago in Photos/Videos
Post # 3
Bee
981 posts
Busy bee
  • Wedding: September 2008 - A tiny town just outside of Glacier National Park

I would ask for a full refund. Low-resolution images are useless except for web viewing. He has not provided services as per your contract. Restitution may conflict things as you have already reached an agreement, but you asked what we would do and I would ask for 100% refund… I would have done that as soon as the print-resolution images were lost.

Post # 4
Member
2030 posts
Buzzing bee
  • Wedding: December 1969

I have no idea what to do about the legal issues or restitution, however if you just want to be able to print out a photo at a size suitable for framing you can fudge the lower quality images to make them a little better. Open the image in photoship and successively resize the image by 10% over and over again. This will give you more data in your image than if you jst scaled it up by 200% or whatever all at once. Hope this helps, even just a little.

Post # 5
Member
529 posts
Busy bee
  • Wedding: May 2011 - Trinity Lutheran Church & Idlewild Country Club

That’s horrible and I would ask for a refund – esp if he’s avoiding you.

Like the poster above me, I don’t know about the legal side of things but here is a helpful photoshop hint to make you photos larger.

 First, this has to be CS3, because although you can do it in CS2 it will not come out the same.

Right click on you image thumbnail in your layers pallet and chose "Convert to Smart Object". It may take a second but then you will see the bounding box around your photo. 

Change you canvas size (not image size!)  to the desired size and then grab your corners of your image’s bounding box, hold shift, and drag the corner to increase the size.

Click the black arrow on you toolbar and choose "Place" when a pop up box appears. Then your photo will be larger!

By turing the image into a smart object, it turns the pixels into a "vector" like image so then size should increase a little better.

That’s so sad about your DVDs though 🙁 Good luck getting it straightened out! 

Post # 6
Member
287 posts
Helper bee
  • Wedding: October 2009

You absolutely have a case in small claims court.  All RAW, JPEG  –  high res images should be retained by the photographer – either you can purchase them or you can buy images that are printed from the high res images.  If he does not have them, this is a case of lost materials and not delivering the final product. 

Look over your contract but I strongly urge you to speak to a lawyer. It’s a pain but it’s your wedding photos and you should get a refund.

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