(Closed) you have to pay to TRY ON a dress?!

posted 6 years ago in Dress
Post # 3
Member
911 posts
Busy bee
  • Wedding: October 2013 - The Down Town Club, Philadelphia

Oh my, how awful! I’ve never heard of this! Which location?

I’ve never been to a Vera Wang store though. I did go to Moniue Lluhier, and there was no deposit necessary.

Post # 4
Member
4352 posts
Honey bee
  • Wedding: August 2013

@patchy:  Paying for an appointment to try on dresses is not a common practice. You were smart to cancel the appointment.

Only trying on a limited number per appointment is a common practice (because you run out of time). However, many brides make additional appointments at the same (or a different) salon if they don’t find the dress during their inital appointment. Many other brides happen to find the dress right away and only go once.

Some salons require that you pay a deposit on a dress before you can photograph it. Others don’t allow photography at all.

Post # 5
Member
193 posts
Blushing bee
  • Wedding: May 2013

go to a different store.. that’s crazy.. even if you have to drive a little while.. 

Post # 6
Member
1578 posts
Bumble bee
  • Wedding: June 2013 - Country Club

That’s crazy. I would have canceled, too. I’m pretty sure David’s Bridal carries Vera Wang… or maybe I’m delusional.

Post # 7
Member
2082 posts
Buzzing bee
  • Wedding: March 2013

No, it’s not a common practice, go elsewhere.

Post # 8
Member
14495 posts
Honey Beekeeper
  • Wedding: June 2011

@patchy:  Contact them through their website, no, that is not common practice and have never seen or heard of that.  It sounds like a rouge store to me and corporate should def be made aware.  They may have just lost a sale because of that and it is a highly competative market, especially at that price range.

Post # 9
Member
5093 posts
Bee Keeper
  • Wedding: January 2012

That’s insane.

Post # 10
Member
119 posts
Blushing bee
  • Wedding: July 2013

Was this a Vera Wang Flagship store? Usually if you have to put a deposit down it is refundable if you show up to your appointment (even if you don’t buy anything) and nonrefundable if you don’t show or don’t cancel within enough notice.

Post # 11
Member
1917 posts
Buzzing bee
  • Wedding: April 2012

I’ve definitely been to stores where I had to give my credit card to guarantee my appointment.  If I canceled, I was charged like $50.  This was at Kleinfeld’s and another boutique in New York. Do you think that is what they meant?  I can understand that they don’t want people to miss their appointments, but it seems odd to charge you just to try on the dresses.

I would just go to another boutique that carries Vera Wang. 

Post # 12
Member
1832 posts
Buzzing bee
  • Wedding: January 2013

Cancel, there are plenty of other stores to go too. Crazy!

Post # 13
Member
1917 posts
Buzzing bee
  • Wedding: April 2012

@missmorganista:  It’s not the same line.  She has a diffusion line at David’s Bridal and a more high end line.

Post # 14
Member
23 posts
Newbee

What?! I would not be giving that store my business. Seems shady!

Post # 15
Member
879 posts
Busy bee
  • Wedding: January 2013

Sadly this common practice here in New Zealand and I have heard it happens in Australia too. Every appointment costs $50. I was lucky and only went to one store where I found my dress…but yes, a bitter pill to swallow.

Post # 16
Member
7735 posts
Bumble Beekeeper
  • Wedding: November 1999

I have heard of stores charging “trying fees” because a lot of people use stores for free fitting and then buy the same thing for half the price on the internet. And I have some sympathy with them. But $250 sounds high (@louisianablue: mentions $50 which doesn’t sound so bad), and a limit of 8 is crazy (why should they care if you try on 100 so long as you buy from their store?)

In the end it’s a business decision by them, and you’re free to go elsewhere. If people cancel on them they’ll change their practice soon enough.

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