Post # 1
so I just called my nearest Vera Wang store and they said I have to pay a $250 deposit to try on dresses. and that I can only try 8. so basically if I don’t find anything within those 8, I lose the $250?! is this common practice? I’ve never heard of this and I was really put off and cancelled my appointment. how terrible!
Post # 3
- Wedding: October 2013 - The Down Town Club, Philadelphia
Oh my, how awful! I’ve never heard of this! Which location?
I’ve never been to a Vera Wang store though. I did go to Moniue Lluhier, and there was no deposit necessary.
Post # 4
@patchy: Paying for an appointment to try on dresses is not a common practice. You were smart to cancel the appointment.
Only trying on a limited number per appointment is a common practice (because you run out of time). However, many brides make additional appointments at the same (or a different) salon if they don’t find the dress during their inital appointment. Many other brides happen to find the dress right away and only go once.
Some salons require that you pay a deposit on a dress before you can photograph it. Others don’t allow photography at all.
Post # 5
go to a different store.. that’s crazy.. even if you have to drive a little while..
Post # 6
- Wedding: June 2013 - Country Club
That’s crazy. I would have canceled, too. I’m pretty sure David’s Bridal carries Vera Wang… or maybe I’m delusional.
Post # 7
No, it’s not a common practice, go elsewhere.
Post # 8
@patchy: Contact them through their website, no, that is not common practice and have never seen or heard of that. It sounds like a rouge store to me and corporate should def be made aware. They may have just lost a sale because of that and it is a highly competative market, especially at that price range.
Post # 10
Was this a Vera Wang Flagship store? Usually if you have to put a deposit down it is refundable if you show up to your appointment (even if you don’t buy anything) and nonrefundable if you don’t show or don’t cancel within enough notice.
Post # 11
I’ve definitely been to stores where I had to give my credit card to guarantee my appointment. If I canceled, I was charged like $50. This was at Kleinfeld’s and another boutique in New York. Do you think that is what they meant? I can understand that they don’t want people to miss their appointments, but it seems odd to charge you just to try on the dresses.
I would just go to another boutique that carries Vera Wang.
Post # 12
Cancel, there are plenty of other stores to go too. Crazy!
Post # 13
It’s not the same line. She has a diffusion line at David’s Bridal and a more high end line.
Post # 14
What?! I would not be giving that store my business. Seems shady!
Post # 15
Sadly this common practice here in New Zealand and I have heard it happens in Australia too. Every appointment costs $50. I was lucky and only went to one store where I found my dress…but yes, a bitter pill to swallow.
Post # 16
I have heard of stores charging “trying fees” because a lot of people use stores for free fitting and then buy the same thing for half the price on the internet. And I have some sympathy with them. But $250 sounds high (@louisianablue:
mentions $50 which doesn’t sound so bad), and a limit of 8 is crazy (why should they care if you try on 100 so long as you buy from their store?)
In the end it’s a business decision by them, and you’re free to go elsewhere. If people cancel on them they’ll change their practice soon enough.