Post # 1
People who don’t/won’t get back to you in a timely manner. GRRRRR
I have been engaged for almost 3 weeks now, and time is of the essence here if I want my October 2013 wedding! I e-mailed the church I have my heart set on the day after I got engaged, asking to set up a meeting to discuss having my wedding there. No response. I have been calling them everyday for the last week, and no one answers and they don’t seem to have an answering machine.
What do I have to do to get a hold of these people??!?!
Things are booking up FAST, and a lot of venues are already booked solid until 2014! I need to talk to these people!!
Thanks for letting me vent =)
Post # 3
That is a huge pet peeve of mine too! If it’s a business I keep calling back, especially if they don’t have a machine.
Can you go to the church early on Sunday before services to possibly speak with someone? That would be my next option since emailing and calling isn’t working!
Post # 5
It’s annoying for sure, and I been shocked at the number of businesses who don’t care to respond to customers. I say find another church because if you can’t trust them to be prompt and on time now in the early stages, how can you trust them wih your wedding?
Post # 6
@Young.love: Go there in person or take this as a sign that they’ll be difficult to deal with through the entire planning process and possibly the wedding. I would go somewhere where I feel welcome.
Post # 7
I’ve thought about going there early on a Sunday, but I would feel just terrible if they were super busy or something. I am not a pushy person, at all.
I hate to give up the church, as its my DREAM little white chapel with a red door. But time is running out. I can’t book my reception venue unless I know for sure I have the church, because there are only a handful of places I can pick from that are a reasonable driving distance from the church. So It’s like I’m stuck.
Post # 8
Unfortunately this experience is not limited to wedding vendors.
I am paying off my mortgage this week (yeah me) and I had to resort to asking to speak with the branch manager as 3 different staff members ignored my emails, delayed in responding or didn’t respond at all.
I am meeting with the branch manager tomorrow.
Post # 9
I would go there after work or find out the office hours. My guess is that the priest that runs the show on Sundays isn’t the one scheduling weddings. Maybe take a long lunch and swing thru? What about having your mom or someone drop in?
Post # 10
- Wedding: November 2013 - St. Augustine Beach, FL
Agreed. It could be that the person responsible for checking the email is out on vacation or at home with a sick fmaily member and nobody knows to check the email. Call the front desk and set up an appointment to go in person.
Post # 11
You’re going to have to learn to be pushy, otherwise people will push you around! Go to the church… bring a pushy Fiance or a pushy friend to help if need be.
Post # 12
@Young.love: I completely understand. Working in the service industry, though – our motto is “If they can’t be bothered to get back to us in a respectable amount of time, they obviously don’t want our business”. Some vendors will just about bend over backwards to make you feel warm, welcome and wanted!
Post # 13
Totally agree! And its such a relief finding them esp if you’ve been working with flaky or non responsive vendors!
Post # 14
First and foremost, a church is not a wedding vendor. It is a place for like-minded people to gather to worship their god. One of the functions they perform is to marry members of their congregation as they support them spiritually throughout their complete life cycle. It is not like a hotel where you can make an online reservation, and then complain about the customer service.
Many churches have only volunteer staff and often the ‘office’ part of the building is empty. There is no 1-800 operator waiting to take your call. The priest/pastor/minister is too busy visiting the sick, performing funerals, and writing sermons to be at the end of a phone 24/7. The only person he has that kind of connection to is his god.
Yes, churches charge nominal fees to perform weddings but they’re not in the wedding business. If you need to confirm a date, the best thing you can do is drop by in person, and preferably not on Sunday because, not surprisingly, it’s their busiest day of the week.
Post # 15
Anothersmith _ Agree with “First and foremost, a church is not a wedding vendor.” What you said is what I was thinking as i read thru the responses.
To the OP, as others have said, some churches are manned only with volunteers who in many cases are older folks (that don’t do email) and they are only there a few hours a week. If they are sick or away for that week probably no one covers for them Go to the church or rectory to see if you can speak to someone directly. Can you get ahold of a bulletin? There might be some info there that can help you. Keep trying. You really will need to be a little more pushy to get what you want in life. I am not terribly forceful person either but have had to make myself so to get things done.