(Closed) You know what I really hate…

posted 8 years ago in Dress
Post # 3
8353 posts
Bumble Beekeeper
  • Wedding: March 2011

Sorry you were pressured. I was lucky. I wasn’t pressured at all. In fact, the salesperson was surprised that I didn’t want to think on it or try anymore gowns on. I just knew what I wanted and when I found it, I didn’t want to look anymore.

Post # 4
1347 posts
Bumble bee
  • Wedding: July 2010

Ugh, that sounds awful! If I were in that position, I’d consider finding a different place to buy that dress if I did choose it, a place that’s less pushy!

Post # 6
149 posts
Blushing bee
  • Wedding: October 2010

Pushy sales people drive me away….

Post # 7
5766 posts
Bee Keeper

Actually,I had to pay $150. to order my daughter’s Maggie dress in a shorter length, and never questioned it at all. It was either do it beforehand or pay for it in alterations. The dress had a heavy lace bottom so it was worth it to me.

We never felt pressured either, but if we had, we would have gone elsewhere.

I’m wondering if the consultants on SYTTD are becoming jaded by all the women who come in and just waste their time,with no intentions of buying . Maybe the seeming ‘pushiness’ is really just to see how serious they are.

Post # 8
570 posts
Busy bee
  • Wedding: August 2011

It is such a huge decision, and for you to just not think it over would be ridiculous, unless you are absolutely sure about what you are wanting. Patience is the key here, if you ask me. Sure, they might not make a sale right away, but the bride could always come back and continue to purchase it. In the end, it isn’t about the consultant, it’s about the bride. That is the single most important purchase for the wedding, in my opinion.

Post # 9
142 posts
Blushing bee
  • Wedding: May 2011

Wow, I didn’t have this problem  at either of the shops that I tried dresses. My sales lady was Fab because she enjoys what she does and she doesn’t get commission for sales. She was an expert in finding my “IT” dress.

Post # 10
612 posts
Busy bee
  • Wedding: August 2010

My DB rep was so awesome! It was her second week working there and she hadn’t earned her jacket yet. I just walked in in ripped jeans, a t-shirt, and a baseball cap (I had been painting). I try to make it a point to dress down at places like bridal shops (and furniture stores) to see who treats me well or who just looks at me like a price tag. Immediately the “Available” consultant refused to work with me, saying she was about to go on break (and was very snobby to boot). They said I could wait an hour for the new girl to get back and she would help me. I decided to wait around and when she got back, she had two girls to deal with at the same time (me and another girl who showed up “underdressed). She was so nice and never once said “Oh, I think that might be out of your price range” like some of the other reps were saying.

I found a dress I really liked (higher priced for a DB dress) and as soon as it looked like I was going to commit, the snobby rep came up and tried to steal her sale! She even handed me the paper with all the information my rep had written down, but signed her own name at the top! I was SO mad I chewed that snobby girl out right then and there. When the manager came over she explained it was all part of the environment there and that competition was encouraged. I told her competition is fine, but greediness and cheating are horrible business practices. When I checked out I made sure every cent of that commission when to my DB rep and also the other girl that was trying on dresses with me bought her dress and did the same thing. Since my rep was great, I chose to give her the sale, but I refused to use any other DB services. I had my dress altered elsewhere.

Post # 11
529 posts
Busy bee
  • Wedding: October 2009

I know that it can be frustrating to feel pressured into making a choice, but people have to remember that these consultants are often paid on commission.  If you don’t make a purchase, they don’t get paid.  So if they wait on you hand and foot for HOURS trying to help you find a dress and then you don’t, or you never intended to buy one in the first place, you’re just wasting THEIR time and makes THEM look bad to their bosses.

I’ve only noticed the Say Yes to the Dress people get frustrated when women come in to try on dresses when they NEVER intend to buy one, or when they DO find the perfect dress but then won’t buy it.  I can totally understand why that would be frustrating to them.  Do none of you work with customers who can get frustrating to work with?  Or worse – do any of you work for a commission?  No one wants to have their time wasted, bride or consultant.

That being said, I completely agree, that a non-pushy consultant is probably more likely to make the sale than a pushy one.  As brides, we like to feel like we’re being helped, rather than pressured, and we’re probably more likely to want to buy from someone helpful, rather than someone pushy.  I’m sorry some people had to deal with pressuring consultants!  🙁

Post # 12
16213 posts
Honey Beekeeper

I encountered this too. Just stay calm and don’t rush anything, and hopefully the sale will go to a kinder consultant!

Yes, consultants get paid based on commission, but only a bride can decide when to buy and which dress is right. 🙂

Post # 13
502 posts
Busy bee
  • Wedding: July 2010

I didn’t feel pressured to buy the veil but the consultant confused me with a quinceanera and then insisted that I buy a veil and would not take my but my mother’s phone number for call-backs. Let’s just say I didn’t buy anything from there.

Post # 14
4001 posts
Honey bee
  • Wedding: June 2010

Yeah, that’s a major turn off.  I’ve walked out of stores for that reason, even if I planned on making a purchase.  I was never pressured, per se, when I was looking for a wedding gown, although several assistants would tell me a dress looked FAB when really it was horrible on me.  But in boutiques and high end department stores its ridiculous.  I’m sorry that’s been your experience, its great that you haven’t allowed the pressure to get to ya!

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