(Closed) Your Experiance with Brilliant Earth

posted 6 years ago in Rings
Post # 2
Member
27 posts
Newbee
  • Wedding: June 2016 - Biltmore Estate

Both my engagement ring and wedding ring came from Brilliant Earth. Their customer service is really great. My fiance wanted to get my ring by a certain date and they helped him figure out how to do that. I also had to send my ring back to get resized, and that process was very easy and we had no issues. I would definitely recommend them. Just keep in mind that they are a little bit pricier than some other online jewelers. For me, this evens out with the conflict-free nature of their stones and their metals.

Post # 3
Member
143 posts
Blushing bee

I just got my engagement and wedding band from Brilliant earth.  I didn’t love the first setting, so we sent it back and they reset the diamond.  Their customer service is excellent.  

Post # 4
Member
913 posts
Busy bee
  • Wedding: July 2016

We purchased the Jasmine ring, and I just sent the engagement ring back to them to have a wedding band custom contoured to it.  Love their settings, and easier to you diamond spec “filter”.  My Fiance had great customer service, but I have had a couple issues with the lady I’ve been working with.  Otherwise it has been great!  My engagement ring is stunning, and a lot less than it would have been elsewhere

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