Post # 1
Hello. I have been looking at some of the engagement rings from Brilliant Earth. If you guys have purchased an engagement/wedding ring from them can you please share your experience especially if you had to return your ring for any reason.
Post # 2
- Wedding: June 2016 - Biltmore Estate
Both my engagement ring and wedding ring came from Brilliant Earth. Their customer service is really great. My fiance wanted to get my ring by a certain date and they helped him figure out how to do that. I also had to send my ring back to get resized, and that process was very easy and we had no issues. I would definitely recommend them. Just keep in mind that they are a little bit pricier than some other online jewelers. For me, this evens out with the conflict-free nature of their stones and their metals.
Post # 3
I just got my engagement and wedding band from Brilliant earth. I didn’t love the first setting, so we sent it back and they reset the diamond. Their customer service is excellent.
Post # 4
We purchased the Jasmine ring, and I just sent the engagement ring back to them to have a wedding band custom contoured to it. Love their settings, and easier to you diamond spec “filter”. My Fiance had great customer service, but I have had a couple issues with the lady I’ve been working with. Otherwise it has been great! My engagement ring is stunning, and a lot less than it would have been elsewhere