(Closed) Your thoughts on losing deposits bc cancer

posted 4 years ago in Money
Post # 31
Member
986 posts
Busy bee
  • Wedding: April 2016

I think it can’t hurt to ask esp if they know your story, they may have some empathy.

I wouldn’t leave them bad reviews if they’re abiding by your contract. That’s not cool.

Post # 32
Member
7977 posts
Bumble Beekeeper

it sucks, but its not their fault you had to cancel. I dont think the reason should matter. A contract is a contract, and you broke it. You even said that other people would go through with it, but you chose not to. They were kind enough to offer more back if they booked your date, but they havent. Do you not think theyd rather book it and get the full amount? Of course! But your cancelling puts them in a bad spot financially. Not sure why you think you’re entitled to a better deal than them.

If you leave a bad review because you broke a contract, thats total shit IMO.

Post # 33
Member
661 posts
Busy bee

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dudette27 :  If you rebooked with them, would your deposit go toward the service?

Post # 34
Member
661 posts
Busy bee

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dudette27 :  If you cant get the deposit back but can apply the deposit toward a future date, why dont you throw a “I beat cancer” party at the venue with the same caterer and DJ? Invite a smaller number of people so the additional outlay of cash is smaller. Do your parents have an anniversary coming up? Grandmother having a big birthday? You can throw them a party and have the rest of the family chip in to pay the balance off for the remainder of the bills. Alternatively if they will not give you your money back and you dont want to apply the deposit to throwing another party why dont you call them and ask them will they take your deposit and apply it to a non-profit cancer charity event? If you throw it on a weekday can they just take your deposit and consider everything paid for if the event is for charity? They should be donating their services for free to be honest and a lot of vendors do for charity events. Then you write off your deposits as donations as you are paying for vendors for a charity event.

Post # 38
Member
9384 posts
Buzzing Beekeeper
  • Wedding: July 2016

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dudette27 :  best of luck!  

Also, as a total aside.. it makes sense your family is so up in arms (i re-read and saw that your siblings literally want to get in the fight, which I missed the first time–I thought they were being like my family that just gripes about what they *would* do if they were in my situation, but generally are full of BS haha).  I mean, you’ve been through a lot and they are rightly protective of you.  Unfortunately, I don’t think they’re picking a battle they can win.

ETA: I know when my family does this I say something along the lines of: “I appreciate your concern, I know it’s because you love me.. but you’re honestly really stressing me out and draining what little energy I have.  Please help me out by focusing on what really matters–my health.”  Generally this does the trick, since they do have your best interests in mind.

Post # 40
Member
2610 posts
Sugar bee

I’m so sorry to hear about this! While I don’t think you can legally fight them, I think that’s really sh*tty of them. Even when policy is enstated there can be wiggle room on these things built into the structure of their business that would offer at least something back.  A full refund might be unlikely, but partial refund, offering a future discount, at least offering some form of goodwill. There is more of a move towards this these days, people are no longer standing for ‘business is business’ reasoning and are considering business to consumer relationships as an important component of what they offer. 

Unfortuately as I said i don’t think there’s much you can do legally and fighting them on moral grounds could add unnecessary stress. My sister had a long hard battle with cancer a few years ago (She’s all clear now!!) and if this had happened to her I would likely have flown into a rage. Even if it was ‘irational’ so I understand where your family is coming from.

Post # 41
Member
7422 posts
Busy Beekeeper

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wolfeyes :  “A full refund might be unlikely, but partial refund, offering a future discount, at least offering some form of goodwill. There is more of a move towards this these days, people are no longer standing for ‘business is business’ reasoning and are considering business to consumer relationships as an important component of what they offer.”

Yes, this is exactly what I’m talking about! If these vendors are really going to be hard off from losing a $1500 deposit that’s one thing, but I feel like many vendors who have a steady line of clients and are doing just fine are actually missing out on a great PR opportunity by refusing to budge an inch from what the contract stipulates in situations like this. Word of mouth and reviews are everything in this industry.

Who would you rather be known as: the company who refused to lose a penny on a $1500 deposit from a cancer patient who had to cancel her wedding due to treatments, or the company who showed some compassion and goodwill and worked with the client so they didn’t forsake their entire deposit?

Post # 42
Member
661 posts
Busy bee

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dudette27 :  yay!! Lmk when the event is booked and I will go if I can! Btw I got my gowns at 2 bridal shops where the proceeds go to cancer charities. Brides for a Cause and the Brides Project. Cancer organizations are important to me! I lost my mom to BC.

Post # 43
Member
500 posts
Busy bee
  • Wedding: City, State

Oh f-that. We set a date after being engaged a few years in May, only for me to be dx’d in July. We kept the original date, but our vendors understood if we needed to cancel or postpone. I’d be mortified if I ran a small business (which I actually work for one) and didn’t refund in your case. Just my two cents, now go kick some cancer ass. 

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