(Closed) Zales? Kay? Gordons? Samuels? Local jeweler?

posted 7 years ago in Rings
Post # 17
Member
8036 posts
Bumble Beekeeper
  • Wedding: December 2013

I would get a local jeweler to custom make a setting if you have the diamond already. Find someone that specializes in custom work. I don’t think your average chain jeweler (Zales etc.) does.

I doubt they switch out diamonds, but yeah, they’re definitely a lower rung than Tiffany’s, for example. Different store for a different price point is all.

Post # 18
Member
235 posts
Helper bee
  • Wedding: June 2015

I would NEVER go anywhere else for jewelry except Helzbergs. They are phenomenal. Always free cleaning and sizing. And free jewelry? Yes please.

Post # 19
Member
235 posts
Helper bee
  • Wedding: June 2015

I would NEVER go anywhere else for jewelry except Helzbergs. They are phenomenal. Always free cleaning and sizing. And free jewelry? Yes please.

Post # 20
Member
300 posts
Helper bee
  • Wedding: December 2013

The chain stores scare me! I can’t remember which Bee’s husband talked about “scmelzburg’s diamonds and shit” (which made me laugh SO HARD), but that turned me off those stores forever. We got mine at a local jewelry store I had wandered into before. They had the hearts on fire line, but my e ring ended up being a different designer and the wedding band hearts on fire. Don’t regret a single thing!

Post # 21
Member
2609 posts
Sugar bee
  • Wedding: May 2014 - Madison, WI

We went to a local jeweler – The Diamond Center. They have two locations in our state and it’s a large store but a locally owned and operated business. They did a great job of getting us exactly what we wanted and it included a lot of extras. We got an entire wedding package book with my e-ring of coupons for local vendors. Also includes lifetime warranty, lifetime free cleaning & rhodium dipping.

I have heard aweful things about Zales.

My closest friends got their rings from chain stores though and had pretty good experiences at Kessler’s and Rodger’s & Holland’s. They were able to get more for their money so to speak since they went with lower quality diamonds but lots of them or larger center stones. That being said their rings are beautiful and I would never know from a distance.

Post # 22
Member
11736 posts
Sugar Beekeeper
  • Wedding: November 1999

I’d never consider anything but a family-owned, local jewler.  The chain stores are major rip offs. 

Post # 23
Member
1285 posts
Bumble bee

Fiance shopped on his own and didn’t like any of those chain stores. His opinion was that they jacked up the prices of the diamonds for store profits. And their diamonds weren’t the quality that he wanted to get me. He thought their low quality diamonds were way too expensive.

He ended up going between Blue Nile and James Allen. He settled on JA.  We couldn’t be happier. Customer service was excellent and my ring is to die for!  I’m super happy about it and the appraisal was a lot more than what he paid for it.  

Post # 25
Member
2453 posts
Buzzing bee
  • Wedding: June 2017

My e-ring is from Kay’s.  Guess what?  It’s really really nice and I like it a lot.  Plus I know that there will be a Kay’s any where I go, so if something happens, I can get it fixed there (I have a plan).

I’d actually love to see the statistics on local shops vs. chains.  I think chains get a bad rep because there are just more of them with the same name, unlike the Smith Jewelry Store down the road.  Comparison: finding a complaint about Kay’s is much easier than finding a complaint about Joe’s Diamond Shack, like it’s easier to find a McDonald’s than finding a Sonic.

Post # 26
Member
7337 posts
Busy Beekeeper
  • Wedding: February 1997

We bought my ring from Blue Nile, although we do have a local jeweler. But the local jeweler told us flat-out that he could not compete with the pricing we found on Blue Nile. However, this is a jeweler I have trusted to custom make me things in the past and to work on heirloom jewelry, so we still go there to have rings serviced. Additionally, I like going somewhere the staff KNOWS their stuff and I prefer dealing with the same people I trust instead of some new hire in a mall store who may or may not understand my request. 

Post # 28
Member
1328 posts
Bumble bee
  • Wedding: April 2014

We went with a small local jeweler, one that my FI’s family has been using for years.  We had looked around at some larger chains and I just liked didn’t like the service (pushy sales people, seemed uneducated about diamonds, etc).  Of course some locations could be perfectly fine, I was just more comfortable going to the place where I would talk to the same lady everytime who had been doing this for 40+ years.

I would look at yelp reviews for chains and small places near you, and ask friends and family if there is a place they like. 

Post # 29
Member
1880 posts
Buzzing bee
  • Wedding: April 2013

View original reply
@FutureMrsHolmes:  not college station, but Whiteflash and Brian Gavin Diamonds are both located in Houston and have really nice, high quality jewelry. Lots of people online buy from them. WF has a showroom in Sugar Land but I think with BGD you have to make an appointment.

My engagement ring and a few other things were bought from local jewelers, but a lot of stuff I get from reputable online retailers. The mall stores usually seem to have lower quality for a higher price and so I stay away from them.

Post # 30
Member
7643 posts
Bumble Beekeeper
  • Wedding: July 2012

I went to a local jewler. They have been in business for many, many years. Plus my mom got her’s there, and I wanted a ring as nice as hers 🙂

They sent us a card on our one year anniversary. I don’t know of any dept stores that take the time to get to know you or your ring better than a local shop.

 

Post # 31
Member
246 posts
Helper bee
  • Wedding: February 2016

Fiance picked out my engagement ring by himself and its from Zales online collection.  It’s a beautiful simple ring that suits me well.  I personally wouldn’t trade it for anything else. 

 

He was pretty happy with the service he recieved.  Especially since they let him know about some upcoming sales that would include it so he got a good percentage of the price off.  He said it was definately a different experiance than the one he got at Kay’s–but we both haven’t had good ones there.

 

There were a few things I didn’t like.  I don’t live close to one so I lost my ring’s guarentee because I can’t have it inspected and cleaned on schedule.  They didn’t stock that ring in a size 5 and weren’t able to have it made in a size 5 either.  Neither one are too big of a problem though.  It’s just a low set solitare on a plain band.  I have it cleaned and inspected by my local jeweler, for free, and Fiance paid for them to resize it.  I hope to get my wedding band from my local jeweler though

 

 

 

 

 

 

 

 

 

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